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Would
you give each of your staff a company credit card?
Then why give them a
telephone — not knowing what they are doing with it!
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CAPS saves you money!
Our phone call analysis package provides you with all the tools to help you
monitoring both your incoming and outgoing telephone calls. It easily interfaces
with your existing PABX system and offers you control over your communication
cost at your fingertips.
CAPS call accounting is a powerful, yet affordable resource tool that can
provide information essential to managing your telephone system. CAPS will
immediately reduce telephone related expenses and improve the overall
productivity of your organization.
A system easy to use—yet incredibly powerful!
Using CAPS couldn’t be easier. The data from your exchange is automatically
captured into an IBM compatible PC. From there, CAPS automatically collates the
information, presenting you with reports showing exactly where and how your
telephone costs are being incurred.
 Large variety of reports available
CAPS provides a number of built-in reports. Some are in a
summary format, some are more detailed. Here just a few:
 | Incoming calls grouped by extension |
| Outgoing calls grouped by extension or department |
| Outgoing calls sorted by duration |
| Outgoing calls sorted by dollar value |
| Outgoing calls grouped by local, national, international, Internet or
Vodaphone calls |
| Outgoing calls grouped by customers/clients |
| Trunk utilisation |
Still not the report you are looking for? Just tell us your specific
requirements!
 Identify misuse and abuse
How much time do your employees spend making non-business related calls? How
much is this time really costing you? The obvious costs are line charges and
long distant rates, but what about the payroll expenses? When your employees are
on your time, doesn't it make sense to find out how this time is spent? CAPS can
help.
Do you need to allocate, bill back, or resell telephone
related expenses?
Cost Allocation and Billing Do you need to
allocate, bill back, or resell telephone related expenses? CAPS can easily be
tailored to your call pricing model. It interfaces with our HotelManager. Or
with virtually any time-billing or accounting system.
System requirements
Phone system requirements
| RS232 SMDR printer host output port |
| Single SMDR data stream per call record. (1 line of data per call), of
less than 140 ASCII characters, ending with a CR/LF; configured for “successful
calls” |
| Call record must provide, as a minimum:
extension number, trunk number, date, start time, call duration time, digits
dialed (outbound calls) |
PC requirements
| Pentium PC 166Mhz or better, 32 MB of RAM memory, 20 MB free hard disk
space, serial and LPT1 parallel port, mouse |
| Windows 95, 98, 2000 or NT |
| Cable to connect the serial port to the SMDR port of the host phone system |
  
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